Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DoQQan.net (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://doqqan.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent condition
Perfect, just like in the description. It took 8 days to reach Spain. I took a size M for a 85B and it looks perfect, though a little fair, so if you're usually a little bit fair the wide fasteners might be better to take an L
Very nice bra, good material and arrived in perfect condition. Fully recommended, good communication with store.
Top complies with the description and it is comfortable.
I ordered in black and I am so satisfied that I ordered in white. Excellent quality, the seams are very well done. The naked back is perfect. Sending is fast. I recommend to 100%
Excellent quality. The seams are very well done. The article is beautiful. I recommend it.
Wonderful suoer comodos encague 1 the first go to see the sizes and I like it very much. The quality the primwr order was a size L. 36b) and the size L fit better to quuen usa 34 b are the same cooa only but Lake the strip to close happy with the purchase plus this time they sent me a gift Seller
Received quite quickly. I love it very much. I took XXL for a 95C.
Very cute bra really has low back pedi size L and I'm perfect use 36b ask one size more to see difference, excelwnte buy, quick suoer came several shopping together
Items of very good quality very conform to the description, even better in real life than in photo. The maintenance is very very good, I'm 90 C I took the size L it goes perfectly I'm delighted I advise you at 10 000%
Really nice, fits well, arrived very quickly (2 weeks). Good quality, nice material, corresponds to the description
Very beautiful and comfortable. The quality is just super, the threads do not stick out and the seams are even. I will definitely order more. Sent quickly, the parcel was tracked, packed in a zippack. I did not communicate with the store. Recommend product❤& Middot;
Super article supports lightweight throat nice to wear bare back no frame but frankly it keeps super well the photos supports throat in black size 2xxl for size 42/44 weight 70 kg and white for my daughter 3xl
The bodice is super, picked up under the panties. Very soft, pleasant to the body, thin and stretches well.
Order received very quickly in less than a week according to the description
Ordered white and black On the size of the chest girth 89 the village is comfortable Very fast delivery Thank you!!! Ordered white and black On the size of the chest girth 89 the village is comfortable Very fast delivery Thank you!!!
Good quality, size well and comfortable. Especially works I tested with a naked back we do not see anything. Too happy. Super price given the market prices of this novelty in bra.
I liked it very much! I'm looking forward to putting it! It's very nice!
Very pleasantly surprised! He's great! If it can help you, I'm doing 95C chest turn. The XL is perfect. I'm thinking of buying another!