We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DoQQan.net (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://doqqan.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought three large sizes, which is really a bargain. It costs at least one hundred dollars to buy them elsewhere. So I placed the order decisively. After receiving the goods, I really did not disappoint. Not only did the storage become easier, the room also looked more comfortable. My waist was not good, so I never had to bend down to find something. Up
Hanging it on the cabinet wall, it’s really convenient to take things. I put my bag and daily clothes in it, and I quickly find the items I need when I go out. The color is very beautiful, making the bedroom look more beautiful Decoration
With this product, there is no need to worry about things being found on the ground or moldy after being stored in the cabinet for a long time. It is also very convenient to put some daily necessities in daily use, and there is no need to bend over to find things for a long time. I really like this product, the material is also very good
I bought two small size, two large size, it is really convenient, I use small size to put some commonly used items and clothing, large size is used for storage, hanging and white window design, saving family space , And it’s easier for me to find what I need, it’s really great
I like his color very much. It is hung on cabinets and cabinet walls. It is not only convenient for taking things, but also for storing things. It makes my bedroom look more beautiful and tidy, without worrying about bugs and dust.
The quality of the product is good to the touch, the color will not fade, it is very durable, my wife often puts some go-out supplies in the basket, so she will not forget to take things, very good cabinet tools
One of my favorite purchases. They came apart easily and are very sturdy. I have 24 craft books and magazines in one and it's sturdy enough to carry. Another is in the freezer with 10+ pounds of steak. Definitely worth the money!
These are EXCELLENT quality and excellent looking in our new pantry space. We had different bins before but wanted to see what was inside without having to pull everything out. I have pics of before and after bins!
I bought this to put in my daughter's nightstand to make it look like a small drawer and this absolutely did the trick !! I put the extra one in her dresser to organize her shirts.
I needed storage boxes to fit on the top shelf of my closet. And these are perfect . . . I've stashed hats, purses and other essentials in these neat and stylish boxes. Great find!
Bought to use in hanging closet in wardrobe closet of rv. Works great to hold socks, undies and other light clothes so not flying around in rv movement. Havent tried to put heavy items in it.
These were great quality and packaged very well when I recieved. They were slightly too big for what I wanted to use them but they are really nice. I kept them and found another use for them.
These storage cubes were just what I needed in my bathroom as well as in my laundry room. Nice size and nice color. They are very sturdy.
Very happy with these. These were hard to find for me. I wanted them to fit the smaller sized cube organizer but not to fill up the whole cube. These are perfect!! Very sturdy so it is a good price!
I was looking for two cube organizers that would fit in a TV stand, these were the perfect size all the way around and look great!
Works perfectly above my camper. They are above the bed to hold our clothing.
the seller probably asks the lowest price for ever. that’s something! thanks for the service
Both shipment and quality are astonishing. Exactly what I've been looking for.
To buy online on such a reasonable price is more of a miracle :-) thanks to the seller!
it’s a good price for storage box, so i will keep ordering from the store
Everything is fine. Delivery was pretty fast. I would recommend this store.
I appreciate this store, I can always find cool fan stuff there!
it's a really low priced closet caddy, everything else in the store is also great
Good item and fast shipping. Thank you so much!
amazing closet caddy, thank you!