Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DoQQan.net (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://doqqan.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very soft and comfortable
Very nice pants. I bought XL I am 211 pounds. But it you wont regret
I wear size L and its fit perfect. Also the delivery is very fast
Nice pants. Fast shipping. Good stretch. On the parameters: from 85, about 106 cm sat perfectly. The only thing that the elastic band in the waist is small
It looks good quality, it will remain to test it in full training comfort and resistance.
Exactly like the photo, very soft and effect buttocks bouncing, to see in time. Well respected color. I will surely recommend
Recommend! Leggings are great❤
Good quality leggings, but I recommend size up if you have thick legs as they might come up short in the legs. Overall good quality and comfortable
Super leggings! I bought all the colors! Especially liked yellow and pink!
Galaxy top comfortable to use. Beautiful as I .. Bought G. have 74.kilos and 1.57 height. Arrived in Brazil where Bolsonaro and the President in 1 month and 14 days. But fast than buy here in country. where everything and expensive. Free right speaking. Will buy more.
Thank you very much we will trust you again it has taken less than a month and the order has arrived perfectly and well packed I give you 100% confidence and will gladly continue to buy in your shop thank you for everything
i love these!!! these are exactly as described!! only thing is.. i wish i got a medium, the size small fits well but is a little tight so i suggest sizing up if u want a loose but form fitting feel. i will be ordering more colors:) took about 3 weeks close to 4
Very comfortable fabric, doesn't smell after chemical, no bigger sizes order, the own fits exactly.
Nice material and not so thick. Perfectly packaged and shipped. Beautiful on time, for 01-07-2021 because then we go into the E.U 4 euro tax pay for products to 25 euro. Thanks store.
Very nice leggings! Color is just like in the picture, the fabric is really nice and soft, not shining! Going to wear them for my work out today Just one thing that i don't really like - a thin band in the belt. But not that critical. feels comfortable! Thanks! Will order more!
nice. delivery took 15 days. I'm amazed. thank you ☺️❤️
Good product, well sewn, fast delivery. Nice material, Madam is happy. Good value for money. Thanks to the store. I recommend +++
Very nice leggings. Soft, very comfortable and strechy.
Super stretchy. I am a small normally but even a xs would fit. Squat proof, i love it
Cool leggings. Synthetics, but to the body are pleasant. My parameters waist 63, hips 100-took M, sat well. The elastic does not pull, very thin, and is not sewn, lives his life. The Reaper on the Pope, she who should visually make it more, at the top very much going, looks not very, but maybe it's because of the complex of my 18)))